Privacy Policy

1. Information We Collect

Depending on how you interact with Learn The Psych, we may collect information such as:

Personal and Contact Information

• Full name
• Email address
• Mobile/telephone number
• Age or date of birth, where required
• Address or city
• Educational qualifications or academic information

Enrolment Information

We may collect information relating to:

• programme/course selected;
• batch or session;
• enrolment status;
• attendance;
• assignments;
• assessments;
• academic progress; and
• certificate/completion information.

Payment Information

Payments may be processed through third-party payment gateways.

We may receive transaction-related information such as payment status, transaction reference, amount and date.

Where payment is processed through a third-party payment provider, Learn The Psych generally does not receive or store the complete card, banking or payment credentials processed by that provider.

Communication Information

We may retain communications that you send to us through email, WhatsApp, forms, social media, website chat or other communication channels, where necessary for providing our services or maintaining records.

Technical Information

When you use our website or online learning services, certain technical information may be collected automatically, such as:

• IP address;
• browser type;
• device type;
• operating system;
• pages visited;
• approximate usage information;
• referring pages; and
• website interaction information.

2. How We Use Your Information

We may use personal information to:

• process registrations and enrolments;
• provide courses and educational services;
• communicate class schedules and updates;
• provide access to learning platforms;
• process payments;
• issue certificates;
• provide student support;
• conduct assessments and maintain academic records;
• respond to enquiries;
• improve our programmes and services;
• maintain security and prevent fraud or misuse;
• comply with legal and regulatory obligations; and
• send promotional communications where permitted and appropriately consented to.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences and support analytics or marketing activities.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Sharing of Information

We do not sell personal information merely as a commercial product.

We may share information with service providers where reasonably necessary to operate our business, including providers involved in:

• payment processing;
• website hosting;
• learning-management systems;
• video conferencing;
• email and communication;
• cloud storage;
• analytics;
• customer support; and
• information-security services.

We may also disclose information where required by law, legal process, court order, governmental authority or where reasonably necessary to protect our rights, users or property.

5. Third-Party Services

Our website and programmes may use third-party services.

Examples may include payment gateways, video-conferencing services, cloud platforms, analytics tools, communication platforms and social-media integrations.

These providers may process information according to their own privacy policies and terms.

Users should review the privacy policies of third-party services where appropriate.

6. Educational Records

Where you enrol in a programme, Learn The Psych may retain relevant educational records such as enrolment details, attendance, assessment results, assignment submissions and certificate information for legitimate academic, administrative, legal or record-keeping purposes.

7. Communications

We may send essential communications relating to:

• enrolment;
• payments;
• classes;
• schedule changes;
• course access;
• certificates;
• account security; and
• other matters necessary to provide our services.

Where permitted, we may also send promotional communications.

You may opt out of marketing communications using the unsubscribe mechanism provided or by contacting us.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining academic and financial records, resolving disputes, complying with legal obligations and protecting our legitimate interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Children's Privacy

Our programmes may be available to students of different age groups.

Where a programme involves minors, we may require appropriate parental or guardian consent and may collect information necessary to administer the programme.

Parents or legal guardians may contact us regarding information relating to a minor for whom they have legal authority.

11. Your Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

• request access to certain information we hold about you;
• request correction of inaccurate information;
• request deletion where legally applicable;
• withdraw consent where processing is based on consent;
• object to certain processing; and
• raise a privacy-related complaint.

Requests may be made using the contact details below.

We may need to verify your identity before processing certain requests.

12. Withdrawal of Consent

Where processing is based on consent, you may withdraw your consent by contacting us.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Certain information may still need to be retained where required by law or where another lawful basis for processing applies.

13. Data Transfers

Some of our service providers may process information using infrastructure located outside your state or country.

Where applicable, we will take reasonable steps to ensure that personal information is handled in accordance with applicable legal requirements.

14. External Links

Our website may contain links to third-party websites.

Learn The Psych is not responsible for the privacy practices, content or security of external websites.

We encourage users to review the privacy policies of websites they visit through external links.

15. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements or privacy practices.

The revised policy will be published on this page with an updated "Last Updated" date.

16. Contact Us

For privacy-related questions, requests or complaints, please contact:

Learn The Psych

Email: info@learnthepsych.com

Phone: 90102 23331

We will make reasonable efforts to respond to privacy-related requests within the time required by applicable law.